Amazon FBA Grade and Resell is a program available for eligible FBA inventory that is returned or unsold. Sellers can recover value for this inventory by having the inventory graded and relisted by Amazon as Used. This program gives sellers an additional option for their returned inventory instead of returning, removing, or disposing.
Enrolling, Grading, and Listing
Eligible sellers can enroll in the FBA Grade and Resell program from the Automated Unfillable Settings page. Once enrolled, sellers can determine which ASINs they would like to enroll in the program. As part of the enrollment process, sellers can also determine automated pricing for any products that will be part of the program. Products can be enrolled or unenrolled at any time. After enrollment is completed, returned unsellable products will be able to be graded.
Unfulfillable inventory deemed as “Unsellable as New” is inspected and graded as one of the four Used conditions:
- Like New
- Very Good
- Good
- Acceptable
FBA Grade and Resell Listings Reviews and Feedback
Product reviews for FBA Grade and Resell items are included in the parent product if they meet review guidelines. However, these reviews do not have the same impact on Account Health metrics. Any Grade and Resell reviews that comment on the product quality or defects will be automatically excluded from the ratings. We recommend excluding low-volume ASINs from the program if there is a concern that negative feedback will affect the listing. Any negative feedback submitted to the product listing for FBA Grade and Resell Listings can be appealed by using the Report Abuse link or by emailing Amazon Support.
What Sellers Need to Know
Amazon’s FBA Grade and Resell Program is a great avenue for sellers who want to reclaim value for products that are returned or considered unfulfillable. Although this program easily relists products as used, there are some possible issues sellers should watch out for.
Negative Feedback
Keep an eye on the feedback submitted for FBA Grade and Resell listings. If Amazon deems that the feedback meets Amazon’s review guidelines, sellers will not be able to remove it without reporting it or contacting Amazon Support. If these reviews negatively affect the product, unenroll the product from the program to prevent further negative reviews.
Brand Confidence
Although the seller knows which listings are in the FBA Grade and Resell program, the customer may not pay attention to the condition and defect description before purchase. If listed as a new brand on Amazon, we recommend waiting to enroll in the program until the eligible products sell at a high volume and have good product reviews to maintain the brand’s reputation.
For additional support with Amazon’s FBA Grade and Sell program, please reach out to our team.
